NHCC × OBIZWORKS
Coming with NHCC v2

ObizVoice — AI Front-Desk
That Pays for Itself.

Every customer call answered, every chat routed, every lead captured — automatically, 24/7, in your voice. Built by Obizworks for US small businesses that lose revenue every time the phone rings unanswered.

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Voice + Chat in one platform Trained on your business US-ready, English-first
Why ObizVoice

The cost of every missed call.

US small businesses miss roughly 1 in 3 inbound calls outside business hours — and a missed call from a buying customer is often a customer lost forever. ObizVoice is the always-on front-desk that closes that gap, with the same qualifying judgment a trained human would bring.

62%
of US small-business calls go unanswered after hours.
$1,200
average revenue lost per missed call in service businesses.
24/7
always-on coverage — no shifts, no callouts, no holiday gaps.
< 2s
target response latency on every conversation, voice or chat.
How it works

Three steps from setup to revenue.

ObizVoice deploys in days, not months. We onboard your business, point a number and a chat widget at it, and your front-desk is live.

Step 01

Train on your business

You share your services, hours, FAQs, pricing, escalation rules. We build a knowledge base ObizVoice draws from. No generic scripts — every answer reflects how you'd actually answer.

Step 02

Connect your channels

We provision a US business number and embed the chat widget on your site. Inbound calls and chats both route through the same brain — one knowledge base, one personality.

Step 03

Capture, qualify, route

Every interaction is transcribed, scored, and dispatched — hot leads to your inbox or Slack within seconds, appointments straight onto your calendar, summaries to your CRM.

Channels

Voice and chat on the same brain.

One knowledge base powers both surfaces. Customers can call, chat on your website, or message you on social — and ObizVoice answers consistently across all of them.

Chat Live

NHCC's Gemini-powered chatbot is already in production today — handling thousands of conversations across the portal. ObizVoice extends that brain to your business website, with your knowledge base, your tone, your escalation rules.

Voice Coming Q3 2026

The voice layer adds inbound call handling — your dedicated US business number, sub-2-second response latency, natural turn-taking, and full transcription on every call. Built for US English; localized expansion follows in v3.

Built for these teams

If your business takes calls, ObizVoice earns its keep.

Best fit for service-based US small businesses with high inbound volume and a real cost to missing calls.

Dental & Medical Practices

Appointment booking, insurance pre-screening, after-hours overflow — without burning out reception staff.

Home Services

HVAC, plumbing, electricians — never miss the emergency call that pays for the whole week.

Real Estate

Listing inquiries qualified and routed to the right agent in seconds, not the next morning.

Legal & Accounting

New-client intake, scheduling, document checklists — captured cleanly without billable-hour overhead.

HR & Recruiting Firms

Candidate screening, interview scheduling, status updates — Obizworks's own use case, productized.

SMB SaaS

Customer support deflection, demo qualification, trial activation nudges — all without growing your team.

Want to see ObizVoice running on your business?

Get in touch. We'll walk you through how it would work for your specific operation, what onboarding looks like, and what early-access pricing is on the table.

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